Frequently Asked Questions

Everything you need to know about your Glow Dreaming experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days, while express options are available at checkout for delivery within 1-2 business days.

What is your return policy?

We offer a 30-day money-back guarantee on all products. Items must be returned in their original packaging and in unused condition to qualify for a full refund.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress.

Are your products covered by a warranty?

Yes, all Glow Dreaming hardware products come with a 12-month manufacturer's warranty covering any functional defects or quality issues.